Tired feet? Is the train to blame?

Over the past weeks, we've been gathering information about how long people are standing on their way home on the train during the evening peak. Thanks to everyone who sent in their experiences.

Judging by what people told us, the sorest feet in Metro Melbourne must be on the Lilydale, Pakenham and Epping lines - our snapshot found people standing 30 minutes to Clayton, 32 to Mitcham, and 33 minutes to Keon Park.

How does it look for your line? Does it reflect your experience?

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Across the state, people are collecting real time data about overcrowding on trains, trams and buses (get the iPhone/iPad app or fill out the survey here). See where the app is being used here.

The worst train overcrowding this fortnight was on the Epping and Camberwell lines – equal first for worst were at Bell, Croxton and Camberwell stations, with 100 people standing up in one carriage. Second worst was at Clifton Hill, with 80 people – ‘completely packed train, every time, people having to skip and wait for next one’, was the comment. The third worst was, again, Bell, with 80 people.

On the trams, the 19 had 60+ near Grattan St, the 67 had over 45 people standing at St Kilda Junction, and the 112 had over 16 people at Scotchmer St.

Someone wrote in to tell us about their more recent experience on the 112: 

‘I got the 112 tram yesterday at 5.30pm. The tram was full to the brim and very hot and stuffy. Standing up in those conditions got too much for one man who fainted twice and was caught by the people he was standing against. The tram also had to break quickly and there was a lot of falling against each other. We got off many stops early to get out of there!’

The worst crowding at the craziest times was the 5.26am from Woodend – at Watergarden there were four people standing: ‘it's the first train - nobody should have to stand that early in the morning’. Next worse was on the Epping Line at Preston station: ‘unbelievable at 7:20 in the morning. The improvements to the Epping line have only increased the patronage, without any increase in services’. 

Here’s the latest data, and here's some of what people are saying recently:

  • 5 full trains where only a handful could get on, 5 before i could squeeze in
  • there is no air
  • Waited 12 minutes for train in peak hour. When it arrived it was so full most of the platform couldn't get on.

Comments from 2011 include:

MetroTrain FAILS again. 

metro cancelled the train, so there is an empty train somewhere on the network not taking passengers, thanks metro trains. 

lucky to ever get a seat on this line. A lot got off at Sunshine. Perhaps a tram to Sunshine or Caroline Springs would alleviate congestion. A sky train like Malaysia would be great. 1st world prices with a 3rd world service

pretty empty tonight. Not as bad as normal

the free early bird train is the way PT should be. Clean, free and you get a seat.

this was the 5.26 am from woodend. it's the first train - nobody should have to stand that early in the morning

i found a 20cm ledge i could perch on until sunbury. this was the 4.19 train from north melbourne.

unbelievable at 7:20 in the morning. The improvements to the Epping line have only increased the patronage, without any increase in services

we are like sardines in here. i am SO uncomfortable!

Couldn't even get on the tram, totally full, guess I'm waiting another 10 minutes.

Train before was too crowded to enter

train was 12 minutes late

at 9:30 in the morning this is unbelievable

completely packed train, every time, people having to skip and wait for next one.

max crush load, yet they still keep getting on the train. i hate metro!

not ok! i paid $19, i should not have to sit on the floor

it isn't even "peak" yet!!

this is what i'd call uncrowded. first time i've been able to see the whole carriage to count accurately

too crowded in the aisles to access empty seats

Here's where people are using the app (survey monkey results not included):

What the data shows:

The government only counts trains as overcrowded when there are over 800 people, on average, over a one hour period, and they only measure twice a year, at three stations (North Melbourne, Clifton Hill and Richmond).

That doesn’t tell us how long people are standing, how many trams, trains and buses they’re missing because they are too full to get on, or what it’s like to stand for so long.

This data shows that trams and trains are overcrowded even off peak, that people are being left behind at stations and stops because overcrowding, and that being a passenger is often unpleasant. 

 

Get Involved!

Push for new services! Download the app or fill out the survey (on any smart phone) and let people know about it on Twitter -  

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201203WWSFIcombineddata.pdf192.19 KB
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May2012WeWontStandForIt.pdf190.56 KB